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Remote BSL

English Interpreting Service

Sign Lingual UK offers a confidential and professional service giving you access to BSL/English interpreters via a webcam or Video Conferencing over the internet by working in partnership with SignVideo.

We offer both Video Relay Interpreting, known as VRS, (this is where we make a phone call on your behalf and interpret for you to the called person and back to you to enable you to deal with whatever the subject matter is) and Video Remote Interpreting, known as VRI (where we communicate with you and somebody who is actually with you at the time).

Value for Money:

Video conferencing interpreting is a fantastic way of getting value for money. Here at Sign Lingual UK we use advanced technology to provide a cost effective service and this creates value for your money for you. Some examples of how we do this are:

Ensuring Quality of Service:

  • ‘On Demand’ service (no pre-booking required)
  • No minimum 2-3 hour call out fee
  • Pay for the time you use
  • No agency booking fee
  • No added travel and/or subsistence expenses
  • No cancellation fees
  • Service Level Agreements are designed to fit in with your requirements
  • Booking facility available

Sign Lingual UK only use highly skilled and experienced sign language interpreters to ensure that the best possible service is provided to all our clients. All interpreters that work for the service are registered with the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD, or equivalent) and meet the following criteria:

Accessibility:

  • The agreed video interpreting standards for BSL/English interpreters
  • The required interpreter training qualifications
  • Disclosure Barring Service (DBS) check
  • Adhere to the Independent Registration Panel (IRP) Professional Code of Conduct
  • Minimum 3 years community practitioner experience (trainee or inexperienced staff are not used)
  • Have Professional Indemnity Insurance (PII)

Costs and charges:

We are very happy to discuss prices and quotes to meet your individual needs. We’re sure you will agree that this shows a significant saving on face to face interpreting when requiring an interpreter for a short period of time.

Access to a Sign Language interpreter is guaranteed within minutes.
The service is open from 8am to 6pm, Monday to Friday (except Bank Holidays).
Our goal is to provide full access to Deaf or hearing people using or requiring a service.

Remote online interpreting by video is not designed as a replacement for face to face interpreting, rather it is a complimentary service aimed at providing instant communication access for Sign Language users.  It is a valuable, valid and cost effective way of contacting and communicating between deaf and hearing people when it is something urgent, requiring immediate attention (securing an urgent doctors appointment perhaps) or if it is a matter that can be dealt with without the need to meet up in person.

If your requirements are for work purposes, it is now possible to use video-conferencing with Sign Lingual UK to meet your work interpreting needs, fast and hassle free. You may also be eligible for government funding to pay for the service!

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